Introduction
Artificial intelligence is set to reshape procedures and schedules of our productivity rhythm. In order for its efficiency to be fully appreciated and adopted, nonetheless, accompanying the workforce to familiarize with the features and possibilities of the enabling technologies is key.
With the European Commission predicting that AI will drive an additional 2.7% in GDP growth annually by 2030 (European Commission, “White Paper on Artificial Intelligence – A European approach to excellence and trust”, 2020), keeping an eye on the employee experience will surely boost the positive effects of tecnhologies, while empowering human capabilities and skills. From personalized learning programs to enhancing safety and well-being, AI is an ally that needs to be introduced.
+2.7% GDP
1.4%
Personalized Learning & Development
AI-powered platforms are revolutionizing employee training. These systems tailor learning paths to individual needs, identifying skill gaps and recommending specific courses in order to efficiently approach and tackle the personal situation in the given context. According to a 2018 report by PwC, at that time 74% of the workforce were ready to learn new skills or re-train to remain employable in the future.
Additionally, chatbots and pre-set forms also streamline HR functions, answering common queries instantly and saving employees valuable time. In the same study, PwC reports that 85% of companies were using AI in some form to personalize employee training already at that time.
Optimizing Repetitive Tasks
Robotic Process Automation (RPA) is relieving employees from the monotony of repetitive tasks like data entry and form processing. By automating these processes, AI frees up human creativity and time (!) for higher-value work. McKinsey’s “The Future of Work” report estimates that AI-driven automation could boost global labor productivity by 0.8% to 1.4% annually, via a more rational deployment of diverse kinds of intelligence.
AI ability to monitor, scan and confront huge amounts of data is also helpful in terms of security. In fact, AI systems can be applied to detect behavioural threats through wearables and sensors at key access points, contributing to a safer and healthier workplace. Ii can also be applied to scan emails and communication exchanges, whereas it can identify harassment, potential frauds, bullying and hate-speech.
Conclusion
All in all, itegrating AI into the workforce will not only boost productivity, but also enhances employee satisfaction, safety and retention. It will also bring new jobs to emerge, motivation why having an ad-hoc training course to tackle Industry 5.0 needs will unlock full employers’ potential and empower SMEs capacity.
Ai is the future – and SMART project is the key to unlocking it!
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